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Returns
Our goal at Nutritional Frontiers is to provide you the best quality
formulations delivered in the timeliest manner. Nutritional Frontiers
warehouse ships daily Monday through Friday. Plus we offer drop ships, patient
orders, and website order at no additional charge.
If you receive your order damaged or with an error please contact us
within 10 days of receipt, so we can quickly correct the situation.
In keeping with our quality commitment, we offer a 30 day
return policy. Notify Nutritional Frontiers and request an
authorized return within 30 days of receipt of any product. Upon approval,
returns must be shipped to our facility at your expense within 5 business days.
Returns may only be made on house label products. Products must have at least a
10 month shelf life in original pristine condition with seals in place and no
markings, stickers, or writing on the product or packaging. No returns will be
accepted on private labeled products or custom formulas. A 20% restocking fee
will apply. All refunds will be issued a credit memo to be used for
future purchases.
We take tremendous pride not only in our relationship with our clients
and their patients but also the quality of the products they receive.
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